SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
From United States	10-20 Business days
From Other Countrys	30-40 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of https://supertop-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://supertop-shop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

E***k

2 júl 2022

Verified Purchase

The usual pulse massager, I thought it would be vibration, but no, in the reviews it was written, when I already bought, nonsense, but I put 5 stars on the phone.

O***o

The goods came before the declared deadline, for this thank you very much. the truth expected a more powerful impact, but it can be seen to be worth the money paid.

A***I

1 júl 2022

The item corresponds well to the descriptions, delivery with a reasonable time, comfort packaging, the store is well available in communication. We are very satisfied and suggest you order this item. Aliexpress good price, guarantee the purchase and I prefer Aliexpress than Amazon, wish or...

Customer

30 jún 2022

They are good! I bought for my husband’s Christmas present. Money for the value!

P***s

29 jún 2022

It's fine. The massager is working, there are different modes. Levels are tangible, everything is regulated. The plates are adhesive, stick well, but do not leave traces of glue on the skin. It also works. Came without a box, just wrapped in dense polyethylene, it could be dangerous, because. The goods could easily be damaged in the delivery process. In the kit itself the massager, and the instruction in the English language. I ordered with additional plates, so there was another wire and two plates. The goods are satisfied, if you plan to take, you can safely order.

M***o

27 jún 2022

Cool thing, in Ukraine came in 2.5 weeks, you can take

D***n

Thank you, satisfied with the goods, but the delivery was pumped up, a week in The city was due to bad delivery.

E***n

26 jún 2022

Cool thing. It was expected that there would be vibration, but here only the current, however also cool

25 jún 2022

Goods arrived, all works and is consistent with the description, thank you and best regards.

E***v

23 jún 2022

пришло быстро, упаковано в пупырку и вспененный полиэтилен. Работает от двух батарей типоразмера ААА. Пришло рабочим. Мне нравится

V***h

The effect is like from electrostimulation if someone in the clinic did, when the contact is good then and the massage is not bad but sometimes it is not felt and then how to get the wall to No vibration and heating

Works). Delivery days 35. I took my wife, checked on all modes, everything is fine. Took on sale for $4,76, now it's worth more. I recommend definitely! 0,33 $ off the order returned to the card as a caschback,-to receive 5%-15% returns from each purchase on Ali and in dozens of other online stores-register on the site to receive a cache on QR code GL tccafc