SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
From United States	10-20 Business days
From Other Countrys	30-40 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of https://supertop-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://supertop-shop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

E***v

2 júl 2022

Verified Purchase

Ordered 27.11. Got 18.12. Ivanovo region Movement Track was tracked. Came in a purgatory envelope. The card itself is in the original packaging. Additionally, the storage box was put (not needed). I put it in the PC first. Memory capacity showed 119 GB. The phone card immediately recognized. As they say, I inserted and forgot. Took for 1 132 ₽.

R***n

30 jún 2022

Посылку получил курьером dpd, до двери. Качество товара отличное! Беру не первый раз, до этого брал на камеру уличную, флешка работает отлично, не тупит., объём соответствует заявленным характеристикам. Продавца и его товар могу рекомендовать. Проверено.

Н***в

29 jún 2022

Отправили оперативно, на следующий день. До Хабаровска посылка добиралась 25 дней. Флешка работает, объем памяти соответствует заявленному. Упаковка выглядит оригинальной. Продавца и товар рекомендую!

H***p

Would receive a adapter but did not follow the product. Still not used. Hope to be of good quality also?!?

M***V

27 jún 2022

All as in the description of the goods. The goods look good, quality material. Working capacity has not yet checked. Packed qualitatively and safely. Delivered quickly, brought the courier. To store Thank you very much!

C***a

Not to try. He's come very fast.

Y***a

25 jún 2022

Honest 64 GB. great store. Large selection of cards. Fast shipping.

S***n

23 jún 2022

Everything works, everything reads, errors are not observed, the smartphone is accepted .... Nice card. Especially liked the USB adapter... Convenient.

S***K

The product came to Kiev at the meest point in 15 days. I order memory cards from this pradavets for the fifth year. Bought order 20 PCs Everything works properly. I recommend the goods and the store. All good shopping.

V***v

The order went to Nizhny Novgorod in 5 days, packed in a bag with pupyrkami, everything is whole, I will check the working capacity later. The store is satisfied, I take not the first time, I recommend.

B***a

Excellent product! Brand demonstrating functionality!

A***u

Delivery to Moldova was 27 days. Everything was packed perfectly ordered the whole kit, no dents. The product is satisfied but there is a small minus with memory instead of 128GB flash drive has 119GB, the difference is 9GB. In general, everything is fine.