


We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.
Location | *Estimated Shipping Time |
---|---|
From United States | 10-20 Business days |
From Other Countrys | 30-40 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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very good product. similar to the picture. very much recommendad. acurate. the quality is vey well . good store. arived fast.
מושלםםםם Wow the bitch me so happy. Recommend very thank you very much
Conform to the description
The toy is good, but our lake was enough for exactly 15 minutes)) there were one rags left
My dog really liked it
Very nice, my dog loved it, but I give him 1 hour of life to blow everything up
Super great toy!!
Fast delivery goods, store, super. Already not the first toy from him barboska is delighted. Recommend!
Excellent Toy, dog satisfied, delivery almost a month in Mo, let's see how much enough
Ótima qualidade… recomendo
The product meets the promised. He arrived with delay but by my country customs
Very quickly the goods arrived. Everything is a very good toy for a dog. Thank you store.
The toy is cute I have an average dog played exactly 30 min then broke up but she really likes even torn thanks
The threads are weak, on the first day the dog made an opening of the side, sewn and still the toy is alive. Pishalka annoying that all others are trying to take the toy from the dog. Found out an additional function when you double-press the food at the dog, the dog is automatically unpressed
A good toy, squeaks, the dog liked. I did not part with him, I patted him, of course, I had to fix it. I came to Moscow quite quickly, a little more than 2 weeks. Thank you to the store for the quality goods and fast delivery.
An unmatched toy .... our malinua really like ....
A cool crocodile, it's a pity to give on a lost dog. TT. tt
My bitch has been in love since the first moment. Don't let go.