SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
From United States	10-20 Business days
From Other Countrys	30-40 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of https://supertop-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://supertop-shop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

E***r

9 aug 2022

Verified Purchase

Correct

Customer

Decore o seu espaço com o AliExpress http://d.aliexpress.com/https://sale.aliexpress.com/inspiration_home.htm

A***s

Measurements of the smallest necklaces as described

A***d

8 aug 2022

Laisse fine mais de très bonne qualité seul bémol les deux colier fourni c pour des très petit chien domage

C***r

Très bien

C***t

super quick

N***a

7 aug 2022

The order had to wait a long time, but it was worth waiting and paid money. I gave away the fact that I had to collect intertwined dogs all the time. There is one thing-they often step on their own ropes, but it's from the fact that that the Pekingese growth is not high, and yet the collar is one in the butt, and the other in the norms

I***a

6 aug 2022

Very fast delivery, thank you. Bright colour, comes with 2 collars. Great for walking my German Spitz and tiny Pomeranian. Finally can enjoy the walk as the dogs are not tangling their leashes. Thank you, highly recommend.

L***a

5 aug 2022

As requested, satisfied with the product. Recommended

It works very well, for dogs boys is perfect, for medians it works if dogs are calm.

F***r

Looks cool, strong carabiners and bright color

R***r

Very good leash, the quality is excellent

G***Z

Delivered on time, beautiful article, beautiful finishes, in accordance with the description of the store.

R***a

4 aug 2022

qualidade podia ser melhor

V***a

The order was received in a month. Good, comfortable leash. Dogs weighing 6 and 4 kg perfectly run and do not get confused. Recommend. Thank you to the store and good luck.

3 aug 2022

The goods came quickly. Great leash. The details are metal, the material is durable. I have York, I took 0,6 cm thick. Just right!

I***o

No es la mejor calidad, no recomiendo

S***i

came very fast. good product. I'm happy.

The parcel is combined, it came within 23 days, the collar for the corgi is small. The parcel sent the store quickly, with the seller did not communicate

A***l

2 aug 2022

Arrived earlier than expected. A++ store. Product as described.

Both the strap and necklaces are very fine for dogs of 20 kg or so, let's see what lasts with the first pull

V***o

I didn't get the order so I requested for a refund

E***N

1 aug 2022

O***o

Excellent Product; According to what I expected

M***r

It was quick. The only thing I didn't like is that I thought xl would be thick for big dogs and it's very thin. I don't know what the difference will be.

Y***v

Everything is fine. Reliable, beautiful. Recommend.

I asked for it by mistake. The grip is foam with which if your dog pulls it bends. The strap I see is somewhat flimsy, "elastica."

es ideal, me encanta!!

A***v

31 júl 2022

Delivered quickly despite the Chinese Ng. Sobaken are happy.

O***a

Great leash! The only thing that would be great is that instead of collars would be loops. Thank you!

iron broke dog gets onther a car

I liked everything.

30 júl 2022

Not received cannot evaluate. Forgot to put the number of home, but bought in two stores, received another purchase but this not know that in part was my fault, but could find the house even without the number and not received message that landed in office, was made only a try.

B***a

All ok very beautiful

M***e

Спосибо!

Y***N

Recommended

M***l

vše ok

V***S

It's super finite, the truth is, I wasn't waiting for the price. But for my dogs I can't use it or joke. For poodles, yorsais how much.

A***y

29 júl 2022

Perfect, large, resistant, elastic, practical

D***l

The lead diameter is not 0.8cm it is more like. 5 which doesn't seem much but it's a lot when your dog is liable to break the flimsy lead sent

N***K

The leash is good, the carabiner is certainly weak, but for dogs 3 kilograms will go. Dogs do not get confused and can not run away for 1 meter from each other. Delivery through Lithuania 3 months, stupidly there lay the Parcel 2 months. I had to open a dispute. I thought I 'd never get it.

L***r

Very fast not ten days responsible store

i am very happy with the leash

E***

28 júl 2022

Génial

E***z

In the picture it's like knots and I got lisa with no knots or anything.

We'll have to buy a second dog.

Good quality, beautiful and bright. I came quickly. We haven't used the case yet. Later I will add a review

P***a

Lanyard exercises the Great. Seems durable. All comply with the description. Future very quickly. I am very satisfied

27 júl 2022

I highly recommend this leash. I have 2 dogs that pull. This leash helps to control them.

L***D

RAS

5 Csillag (39)	76.5%
4 Csillag (2)	3.9%
3 Csillag (7)	13.7%
2 Csillag (3)	5.9%
1 Csillag (0)	0%

Training Rope for Dogs