SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
From United States	10-20 Business days
From Other Countrys	30-40 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of https://supertop-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://supertop-shop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

P***a

29 szept 2022

Verified Purchase

Very good quality price

Customer

The order came in 2 weeks. Raincoat is good, rustle is not strong, buttons are kept securely. The dog went perfectly.

P***v

Delivery is very fast! Delivery to Rb 2-3 weeks Does not rustle at US self-ed 20 kg Size 7XL sat perfectly

C***n

Beautiful. I arrive just. Now I'll be able to wrap the gift for my cachorra

V***v

On my dog 15 kg bolshevat, it was necessary to take 3 XL, order less. Quality grade. It came very quickly, did not even expect so.

J***n

Would be great if the belly band was elastic

N***t

Great. Like in the picture.

S***y

28 szept 2022

All the norms, it's a pity that the dog refuses to walk away in this: (

S***s

Arrived super fast Thank you store, 4XL fits Labrador, my dog is a beagle lol ordered wrong size, but it's my fault. The quality is great super polished seams are well made, the plastic is thick but still is soft looks plastic umbrella. Recommend

Fast delivery, 2 weeks before Moscow. The size approached my Metis, took about the height of the husky. In the case, they have not yet checked, I will check how it will rain. Well packed. I trust the store because. Not the first purchase.

L***a

Классный дождевик, спасибо. Доставка быстрая, позже вышлю фото.

F***r

27 szept 2022

Good size and good quality fabric looks tough and not to water. Ordered the larger My dog is labradora 5 months and it was even a little big. When raining back to give my feedback. Arrived mega fast and well packed

G***r

Too cute. Rainy day is also good for walking

Haven’t tried in the rain yet, but fits good, chose 6XL, the dog is standard size of German Shepard. Fast delivery. The only thing is that there is no hole on the back for the leash (if you use H shaped leash or harness) hole only for the collar.

K***r

5 XL turned out to be large, otherwise everything is good, all the buttons work well, the material is cool, does not crumple almost, well packed.

Y***a

Perfectly approached the Shibu. I have a male krupnovat, so it sits very tightly, but nothing flies off when it falls off. Water in the ears does not fall

E***s

Fire super class

26 szept 2022

It's the same as the photo, but I expected a little more quality.

청***장

Think more big data like!

boa qualidade

E***a

The dog has a neck 45, chest 75, back 60. Took 5XL. It seems that it does not press, it's normal. I think if they took 6XL, it would be very large. But the clasp on the stomach is weak, it will be unfastened when walking. And so the material is good, durable

S***

The raincoat is good, the quality is also. though it came to me not enough, although it should have been just right, so order a larger size.

K***a

Great raincoat. But 4XL on sharpeya is more than one size.

Chest width stated 100. And in fact 92 cm

0***r

25 szept 2022

My 38 kilos bitch size 7XL looks perfect, thanks for being so exact with the measurements and the raincoat came in perfect condition, I advise your purchase and store

M***a

It performs its function, the quality is not bad. My dog is bigger even for the 5XL, but it still tarnishes him, only he has a little culete left out.

D***d

24 szept 2022

I ordered a raincoat for my girlfriend's dog. The raincoat is missing, at our airport or in the warehouse, it is not clear. Contacted the store, he offered to open a dispute. The dispute opened and the dispute got stuck. Money does not return, no alexpress can come to some conclusion. It's sad. The rains we still have, and the raincoat never tried on the dog.

O***a

For my dog is great, with 'rides to the side

@***e

Very good quality and super fast deliver !!!

A***z

Just like the picture. Good quality. Protects the dog’s head with the hood. Not heavy. Very good. Arrived earlier than expected.

S***i

23 szept 2022

Très bien. Livraison rapide.

M***r

its great for Jack. weighs 37 kg

Compliant and very fast delivery. Perfect.

Great! I ordered the 5XL and it fits perfectly. He arrived within 10 days.

Breed dobermann 30 kg

fits my dog but it hasnt rained so didnt try it yet :)

S***P

Good combination, it doesn't smell and it's well finished, a bigger movie wouldn't have been bad

A***a

22 szept 2022

Perfectly approached the dog with a long trunk 51 cm. 4XL size

S***l

המוצר הגיע בשלמותו ואני מאוד מרוצה.

P***r

Maybe have ordered a ideal size above, but was great.

J***a

Loved it!!! Arrived in 8 days!

I***i

very good product

Fabric Good, is not that weak plastic. Size fool a little, for my Pitbull of 25 kg ordered the 5XL and is a little big, the 4XL along

21 szept 2022

Guys, just super goods and store! April 12 ordered, April 21 received (Peter). Took for two dogs girls Doberman 33 kg and press kanario 48 kg. Dobermanu is a little too big, she clearly needs a smaller size, the Canary is just right. Rivets can be fastened quickly and wider. So that before time do not damage them, I stick to the bottom glue with my nail. It's raining again in St. Petersburg tomorrow, so we'll try. PS. Doberman is very convenient, does not notice on himself. Canary condemns me for bullying :)))

M***e

Extra but not yet tried on the walk and in the rain. It's a little big because my dogs are levriers and I have to take wide for their chest. The product is well finished with reinforcements. Well packaged, ordered on March 13, 2021 and arrived in Belgium on March 24, 2021, really bravo and thank you! Mambo and Ikaro, they are not happy, hahaha.

S***O

Great product

Biggest size is too small for my dog, a Tibetan Mastiff male. For a female it might fit.

R***e

Perfect quality and fits perfectly. I recomend this product

Y***k

Took 6XL on a Japanese pin, yakisniy and garniy

N***M

20 szept 2022

perfect. ordered size 5xl for 30kg dog and it fits great

Size(cm)	3XL	4XL	5XL	6XL	7XL
Neck	49	53	57	61	65
Chest	74	79	84	89	94
Length	48	53	58	63	68

5 Csillag (58)	90.6%
4 Csillag (6)	9.4%
3 Csillag (0)	0%
2 Csillag (0)	0%
1 Csillag (0)	0%

Transparent Dog Raincoat