SHIPPING

We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages shipped from our US warehouse are shipped through USPS. When you see United States near the product image then the product is available in the USA warehouse and you will get your product within 10-20 days. If you dont see this option, then the product is available only in another countrys warehouse, and the shipping time will be more - 30-40 days.

How long does shipping take?

Shipping time varies by location. These are our estimates:

Location	*Estimated Shipping Time
From United States	10-20 Business days
From Other Countrys	30-40 Business days

*This doesn’t include our 2-5 day processing time.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
Your order did not arrive due to exceptional circumstances outside the control of https://supertop-shop.com (i.e. not cleared by customs, delayed by a natural disaster).
Other exceptional circumstances outside the control of https://supertop-shop.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

A***v

26 máj 2022

Verified Purchase

Good thing, helps in everyday life to hold the phone. Under the new year, the Mail of Russia from behind the load takes a long time.

G***r

In Minsk came in 12 days, I order not the first, I advise the store

A***a

25 máj 2022

Well it does its function

G***m

24 máj 2022

It's worth it mostly lying down, doesn't tire your arm, it's comfortable. I recommend it

A***n

Parfait

V***r

23 máj 2022

Ravi de mon achat ! J’ai effectué le test du matériel et excellent et je recommande aussi le vendeur pour son efficacité et son professionnalisme à tous les consommateurs.

C***h

It must be well balanced but it's very good

D***r

chegou tudo certinho! amei❤️

O***r

Ordered 11.11, took 20.11 (SPB). The phone holds, it is fastened well. To ensure that the design does not bend under the weight of the smartphone, you need to try and fold the correct figure from the wire. I did not communicate with the store. I recommend to buy.

S***a

Not bad. But it does not hold the phone well. For its price is good. Recommend!

Customer

20 máj 2022

It's a nice product. It comes as in the. Image. The clamp is not very resistant or very fragile. It has a long wire that makes the video tremble and if you record on your cell phone the video is moved. It doesn't have much stability. He arrived in 3 weeks in Mexico.

I***a

Everything came quickly, very hard wire and clothespin, will withstand even the tablet. Cool thing, quality at altitude))) thanks))

J***a

19 máj 2022

Bends well, the length is somewhere 50 cm. We have enough. The clothespin is not very strong. When the phone is inserted, it outweighs. In general, excellent, we are happy, the money of our own consists. Delivery in 16 days to the Post Office. Everything came in, packed well.

N***e

Very rigid, good quality and supports the weight of the phone well

V***v

18 máj 2022

The goods to St. Petersburg in less than 2 weeks arrived. It looks tough and strong. The phone keeps it confident. I recommend to buy. With the store did not communicate